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Privacy Policy

1. Introduction

Welcome to Trikoh. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) of South Africa.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, contact us, or make use of our services.

By using our website or contacting us through our communication channels, you agree to the terms of this Privacy Policy.

2. About Trikoh

Trikoh is an automotive service business providing:

  • Auto servicing
  • Vehicle repairs
  • Car wash services
  • Vehicle detailing

3. Information We Collect

We may collect personal information that you voluntarily provide when contacting us through our website, contact form, email, WhatsApp, phone call, or social media platforms.

This information may include your:

  • Name and surname
  • Email address
  • Phone number
  • Vehicle-related information
  • Any information contained in your message or enquiry

We may also collect limited technical information such as your IP address, browser type, device information, and website usage data through cookies or analytics technologies.

4. How We Use Your Information

Your personal information is used to:

  • Respond to enquiries and service requests
  • Communicate regarding bookings or automotive services
  • Provide customer support
  • Improve our website and customer experience
  • Maintain operational and service records
  • Comply with legal obligations where required

We do not sell or trade your personal information.

5. Contact Forms and Communication

Our website may include a contact form that allows users to submit enquiries regarding our services.

Our website may also contain links to third-party communication platforms including:

  • WhatsApp
  • Instagram
  • Facebook
  • TikTok

When using these platforms, your information may also be subject to the privacy policies of those services.

6. Cookies and Website Usage

Our website may use cookies or similar technologies to improve functionality, analyse website traffic, and enhance user experience.

7. Data Protection and Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, disclosure, or loss. Although we strive to protect all information submitted through our website, no internet-based system can be guaranteed to be completely secure.

8. Retention of Information

We retain personal information only for as long as reasonably necessary to fulfill the purpose for which it was collected, including customer service, operational requirements, and legal obligations.

9. Third-Party Links

Our website may contain links to external websites or social media platforms. Trikoh is not responsible for the content, privacy practices, or policies of third-party websites or services.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, operations, or legal obligations. Any updates will be posted on this page.

11. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us: